Hospitality | Page 4

With General Manager Vipin Khattar saying that more than half of Hyatt Regency Dubai Creek Heights' business is generated from a business travel-related guest, it's pretty safe to say that this hotel knows a thing or two about catering to this particular kind of guest.

Reflecting on the demanding nature of Saudi Arabia's hospitality sector, Graef notes the need for a multicultural approach to provide "exceptional services" to the clients, with the hotel's 700+ staff coming from over 26 different countries.

The Germanic brand has been making inroads into markets all around the world, and Chhatwal definitely seems to be the right person to help Steigenberger realize its global goals.

The deal brings three reputed hospitality brands -Fairmont, Raffles and Swissotel- into Accor's network.

Sloan's Ice Cream founder and owner Sloan Kamenstein talks about growing from the United States, to entering the Middle East market.

Malak Al-Habib & Mohamed Al-Sadiq, founders of @blend, offer a 'treps guide to challenges in hospitality execution.

Amruda Nair, Joint Managing Director and Chief Executive Officer of Aiana Hotels & Resorts talks about her new enterprise, which is a joint venture with H.E. Sheikh Faisal Bin Qassim Al Thani, one of Qatar's leading entrepreneurs.

"We are primarily a business hotel so most of our efforts in our strategy is targeted towards the business client," explains Vincent Hoogewijs adding that 70% of the Four Seasons Amman's guest roster are visiting the Kingdom for work.

GM Moustafa Sakr says that at The St. Regis Abu Dhabi the top-of-mind constant question is always, "What does the customer want?"

Andreas Jersabeck, General Manager of the Conrad Dubai gives his recommendations.

Kassim gives his tips on what questions to ask yourself as a 'trep in F&B, and how it related to his business.

Reserveout was launched to shift restaurant and consumer behavior when it came to restaurant operations and reservations, and enable a more transparent and easy experience for anyone who wants to discover, view or make a reservation with restaurants in the Middle East.

Founded in India in 2008, and subsequently launching in the UAE in 2012, Zomato, the restaurant discovery platform now present in 22 countries, is keen for more.

Coya Worldwide CEO Adam Bel Hadj gives his tips for strategies on fostering a loyal clientele.

Rosewood Abu Dhabi Managing Director Luigi Romaniello talks about making an impression on the business guest.

Coya Dubai's strategy for fostering a loyal, repeat clientele who appreciate service and personalization.

Qatar's hospitality sector is tilted towards serving the upper end of the market– more than half of the new hotels being planned over the next five years will be five star properties.

Having found it hard to find an agency that specialized in the luxury hospitality, travel, tourism and destination marketing space, Sinha decided to fill that gap himself by opening up Insignia.

Erden Kendigelen, General Manager, Ritz-Carlton Doha, believes in end-to-end solutions.

TJD's Michelle Karam explores how she turned her blog, to being one of the region's biggest influencers.

General Manager Rami Sayess goes into the strategy of the hotel, gives his recommendations for travellers.