Resilience

"Every few years, some crisis will happen, but it is how you handle them, and how you adjust to new circumstances that matters."

If there's one thing we need to champion in 2021, it's these "faceless" and often forgotten contributors- men and women who've done the job without the glory.

"The initial reaction to COVID-19 and the subsequent lockdowns initially felt like a death knell for what was meant to be a banner year. Instead, both people and businesses rallied and iterated at great speed to adjust to the short-term 'new normal.'"