The 100 NRIs – 2026: Ramesh Cidambi, Managing Director, Dubai Duty Free

This article forms part of The 100 NRIs, a special edition by Entrepreneur Middle East spotlighting the most influential non-resident Indians shaping business, innovation, and investment across the region.

Ramesh Cidambi was appointed Managing Director of Dubai Duty Free effective 1 June 2024, reporting directly to H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Duty Free.

With a career spanning over three decades at the organisation, Cidambi brings extensive operational expertise, having previously served as Chief Operating Officer for eight years.

Joining Dubai Duty Free in 1988 as head of the IT division, he quickly demonstrated his strategic acumen, advancing through senior roles that encompassed logistics, retail development, and overall operational management. His leadership has been instrumental in overseeing major retail expansions across Dubai’s airports, covering more than 40,000 m² of retail space and contributing to the company’s sustained growth.

In October 2025, Dubai Duty Free achieved a significant milestone as the world’s first Autism Certified airport retailer, following comprehensive staff training to better support customers on the autism spectrum. Cidambi described this achievement as a vital step towards greater inclusivity within the retail environment.

Beyond his corporate responsibilities, he maintains strong ties with Dubai’s retail sector through his roles as Chairman of the Merchants Advisory Board and Treasurer of Dubai’s Retail Business Group. His leadership extends to Dubai Duty Free’s leisure operations, overseeing ventures such as Jumeirah Creekside Hotel, The Irish Village Bar and Restaurant, Century Village, and Dubai Duty Free Stadium.

Dubai Duty Free employs a workforce of over 5,800 dedicated personnel and is committed to ongoing growth and development. In 2025, the organisation reported a remarkable sales turnover of approximately US$2.378 billion, reflecting its strong market position and continued success within the travel retail sector. Recognised as one of the largest and most influential travel retail operators worldwide, Dubai Duty Free remains at the forefront of the industry, driving innovation and excellence in its operations.